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Medical Records (HIM)
Health Information Management
Medical Records
The process for requesting a patient's medical records includes obtaining a medical release of information authorization that is signed and dated by the patient.
A patient can also request the release of medical information by faxing a signed and dated authorization or by sending the HIM department a letter in writing to the address below.
Johnston Health
Attn. Medical Records (HIM)
PO Box 1376
Smithfield, NC 27577
The authorization must include the medical information being requested, for example, recent lab studies, operative report, etc. In addition, the request should specify the purpose of the disclosure, to whom the information is being released as well as address, phone numbers, date of birth and a copy of identification.
Normal response time for completing a medical record request is 5 business days from receipt of the request. There is no charge for portions of the records however; there will be a fee if your complete medical record must be copied.
Please call 919-938-7706 for your medical record request.
For specific questions regarding release of custody cases, protected medical information, psychiatric records and those cases that require further clarification, please call the Medical Records Specialist at 919-938-7705 or the Director of HIM at 919-938-7516.
The hours of operation for Medical Release of Information are Monday through Friday from 7:30 am to 5:30 pm.
Birth Registration
Births are registered in compliance with State Vital Records guidelines within five days following birth.
The infant’s information is obtained by interviewing either of the parents for the name and date of birth. In addition, the parent's demographic information is obtained to ensure accuracy of the birth record. In the event the parents are not married, a paternity affidavit must be completed and signed by the father for his name to be printed on the birth certificate.
Once the birth record is complete, the mother signs the original record that is sent to the State Vital Records. The parents must then send the state a money order to obtain the original birth record. An original birth record can be obtained from the county Register of Deeds office located at the court house.
For specific questions regarding the process for registration of a birth, please call the Medical Records Specialist at 919-938-7706 or the Director of HIM at 919-938-7516.
The hours of operation for Birth Registration are daily from 8:30 am to 5 pm.
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